Shipping policy

Shipping returns

•  All Orders are processed within 1 business days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
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  You will receive a Shipment Confirmation once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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  SE ARTELUX is not responsible for any customs AND taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
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  SE ARTELUX is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.